
Refund Policy
Our Commitment to Quality
At Odd Jobs Property Maintenance Inc., we take pride in delivering high-quality commercial handyman and facility maintenance services across the Pittsburgh region. If you are not fully satisfied with the service you received, we’ll work with you to resolve the issue quickly and fairly.
Requesting a Refund
If there’s an issue with a service that was not completed as agreed, please contact us within 5 business days. We’ll evaluate the situation and, when appropriate, either correct the issue at no charge or issue a refund.
Refunds may be provided in the following cases:
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The service was scheduled, paid for, but not completed.
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There was a billing error or duplicate charge.
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Work was not performed as agreed, and a resolution cannot be reached.
We do not offer refunds for:
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Completed work that meets the agreed scope but is later changed due to customer preference.
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Materials or products already purchased and used on-site.
To request a refund, please contact us at ali@oddjobspropertymaintenance.com or call (412) 573-9101 with your name, service address, and work order number.
Why a Refund Policy Matters
A refund policy is a legally binding document that defines the terms and conditions under which we may issue a refund. While Odd Jobs does not sell physical products, we value transparency with all service clients, including national FM companies and direct-to-business customers. This policy helps set clear expectations and complies with applicable consumer protection standards where relevant.
What this policy covers
Our refund policy outlines:
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The timeframe during which refund requests must be made.
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Whether a refund will be full or partial.
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The conditions under which refunds are granted.
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Any exclusions or limitations.
If you have questions about this policy or need further clarification, don’t hesitate to reach out.